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Check out our FAQ below, or reach out to us with your questions.
FAQ
How can I contact LÈRIN?
If you have any questions, don't hesitate to contact us, we are happy to help.
Contact: info@lerinwatches.com
How long does it take to get an answer?
We always aim to answer every question within 24-48 hours.
Where are your watches shipped from?
We operate and ship all of our watches from Denmark. Shipping times may vary depending on your location, but we ensure that all orders are dispatched promptly.
Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping times and costs will be calculated at checkout based on your destination.
What is the 45-day satisfaction guarantee?
We want you to be completely satisfied with your purchase. If you are not, we offer a 45-day satisfaction guarantee. You can return the watch within 45 days of receiving it, provided it’s in unused and undamaged condition, with all original packaging and accessories included.
How do I make a return?
If you wish to return your watch, please email us at info@lerinwatches.com with your order number and return request. We will provide you with further instructions. We offer free returns.
What is a butterfly clasp?
The butterfly clasp is a premium strap feature that ensures a secure fit while maintaining a seamless, elegant appearance. It’s easy to open and close and provides both durability and comfort.
What is your warranty policy?
All LÈRIN watches come with a 2-year warranty that covers any manufacturing defects. This warranty does not cover damage caused by improper use, accidents, or normal wear and tear. For warranty claims, please contact info@lerinwatches.com.
How long will it take to receive my watch?
Delivery times vary depending on your location. Orders are shipped from Denmark, and the estimated shipping times will be provided during the checkout process. We aim to deliver all orders as quickly as possible.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with Fedex Express tracking information so you can follow your watch’s journey to your door.
Get in touch
Have questions about your order, or a general enquiry?